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Synchronize

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‎10-17-2016 12:30

‎10-17-2016 12:30

Ive had my Charger HR for about 3 weeks and love it but today it stopped syncing to my phone. I called the help line and did everything they said and it still didn't work. Was told someone else would email me. Anyone know what to do?! TYIA
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‎10-18-2016 00:22

‎10-18-2016 00:22

Was one of the things they suggested a restart of your Charge HR using the following procedure?

 

https://help.fitbit.com/articles/en_US/Help_article/1186/

 

If so, how many times did you try it? It's known to not always work and it's recommended to give it a least 3 tries.

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