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Tracker problems

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‎10-17-2016 09:20

‎10-17-2016 09:20

My fitbit has not synced to my phone since September 26. I've repeatedly turned my phone on and off, I've tried to force sync, I've deleted and reinstalled the app, and I even downloaded the app to another device and nothing has worked.
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‎10-18-2016 00:14

‎10-18-2016 00:14

You didn't mention restarting your fitbit. Have you tried that? Here's the procedure:

 

https://help.fitbit.com/articles/en_US/Help_article/1186/

 

Give it a few tries as it's known to not always work.

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