help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Syncing Issue

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-02-2017 05:38

‎10-02-2017 05:38

Have a fitbit flex and a samsung s7. Last night synced before bed. This morning it wont sync. Tried restarting the phone and the app....

Best Answer
0 Votes
8 REPLIES 8

‎10-02-2017 06:15

‎10-02-2017 06:15

I am having the same issue. 

@Kasey84 wrote:

Have a fitbit flex and a samsung s7. Last night synced before bed. This morning it wont sync. Tried restarting the phone and the app....

 

Best Answer
0 Votes

‎10-02-2017 06:29

In response to Videopoker4

‎10-02-2017 06:29

When did it start for you? Was it that sudden too?

 

Best Answer
0 Votes

‎10-02-2017 06:34

In response to Kasey84

‎10-02-2017 06:34

This morning. But i did turn off my phone and restarted it now its fine.
Best Answer
0 Votes

‎10-02-2017 19:52

‎10-02-2017 19:52

S7 is no longer syncing either. Rebooted my phone but no change..

Did you get yours working?

Best Answer

‎10-03-2017 00:10

In response to Kshubb

‎10-03-2017 00:10

My fit bit charge 2 not syncing since yesterday no sleep tracking at all ? Please help anyone?? 

Best Answer

‎10-03-2017 00:54 - edited ‎10-03-2017 08:06

‎10-03-2017 00:54 - edited ‎10-03-2017 08:06

Similar issue. I have a blaze for outside of work and a flex2 for work. The flex2 hasn't synced since 9/28. Thought to try deleting and add it back to the app, now it won't even add it back. Blaze seems to be working okay for the most part though. Samsung J7

 

Update: I uninstalled the app, reinstalled, and all seems fine now

 

Best Answer

‎10-03-2017 03:07

‎10-03-2017 03:07

My fitbit alt he stopped synching with my phone I had no problem until today

Best Answer
0 Votes

‎10-03-2017 23:03

In response to Lobrek

‎10-03-2017 23:03

Hi
I have a charge 2 that is not syncing to my Samsung s7...
Best Answer
0 Votes