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Syncing Versa with Honor 6A

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‎02-12-2019 21:59 - last edited on ‎02-13-2019 10:30 by Fitbit Moderator

‎02-12-2019 21:59 - last edited on ‎02-13-2019 10:30 by Fitbit Moderator

i really need to connect my new versa to my honor 6A.. is there a way? if not, is there a wa to connect it to my laptop ? 

 

 

Moderator edit: updated subject for clarity

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‎02-13-2019 10:41

‎02-13-2019 10:41

@klaraum Welcome to the Fitbit Community! I hope you're doing well! Your phone doesn't show as compatible but that doesn’t mean it won’t work it just means that it hasn’t been tested by our team. You can try going to your phone's bluetooth settings and remove all devices listed there. Restart your phone and restart your device. After this try syncing them. Also, if you are using an Android device, check that your app has the necessary permissions (settings > apps > Fitbit > permissions) and make sure bluetooth and location services (GPS) are on. You can also check the help article if you wish to use a computer to sync your device.

 

Let me know how it goes!

Alvaro | Community Moderator

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