Syncing difficulties with Google Pixel 5

[Nbr2182]

Sync issue with Pixel 5! Previously had Pixel xl2 with no issues. New phone, now syncing issues. Come on Google and Fit Bit

Moderator Edit: Clarified subject

[RicardoFitbit]

Hello @Nbr2182, welcome to the Community Forums.

First, I appreciate your effort and patience for troubleshooting this situation before posting over here, I totally understand how frustrating this matter can be for you. If you haven't already done so, I recommend you to check how the syncing procedure works here and see if there's a missing requirement on your Google Pixel 5 that's preventing the syncing procedure to be completed.

Then, you can move forward and try the troubleshooting steps that are specified on: Why won't my Fitbit device sync? and let me know how it goes. 

Let me know if further assistance is needed and if you have any additional questions.

[FBWotcha]

It's a generic problem between Fitbit and Andriod 11. The developers on both sides need to look at it and fix it else Fitbit wont be getting any business from Andriod owners. I certainly wont be buying another fitbit product.

[RicardoFitbit]

Welcome aboard @FBWotcha.

Thanks for taking the time to share your thoughts and personal experience with your Fitbit device, I understand your situation and how frustrating this matter can be for you. I'd like to let you know that we are always striving to improve the Fitbit experience with our products and services, therefore, the feedback that's shared here in the Community Forums is always appreciated and really helpful for us to evaluate our procedures and make sure that we are delivering what our users want and need. 

I'll be around if you need anything else.

[Xanlythe]

Just echoing the concern here.  After going through all the troubleshooting steps, I have now settled on literally rebooting my Pixel 5 once a day just to get the sync service to work.  My Fitbit Sense is the only device I have an issue with syncing on my phone.  I can sync my Dexcom, FitBark, Go-tcha, and of course headphones with zero issues whatsoever. 

[ryhartattack]

I'm having issues too, but for me, turning off Bluetooth then turning it back on seems to do the trick. It's really annoying though, thankfully the Fitbit is still tracking but I woke up today realizing it hadn't synced since yesterday morning

[mhammedal]

Fulfillment! My motorcycle entry of 1/2 became manual. I logged 19 miles and burned 660 energy. The entry on 1/1 isn't always accurate both.
I assume the app LFconnect will paintings and will check it out the next time I spin on Sat and file.
Thx to your assist[cid:dc8b7133-117a-42d0-98e3-4e35c8e8d04d]
Great Rex

[avensis18]

Hi i have the same problem also i will try to turn bluetooth off then turn it back on and see if it works.

[Hot42]

Dis you ever get it to work. It sync to my phone but I can't get text messages. It will ring .