12-28-2019
14:17
- last edited on
12-29-2019
14:49
by
RicardoFitbit
12-28-2019
14:17
- last edited on
12-29-2019
14:49
by
RicardoFitbit
Can't sync Inspire HR
Moderator edit: Subject for clarity
12-29-2019 14:49
12-29-2019 14:49
Hello @Tmoenk, welcome to the Community Forums!
Thanks for bringing this to my attention. If you haven't already done so, I recommend you to check how the syncing procedure works here and see if there's a missing requirement on your Android mobile device that's preventing the syncing procedure to be completed. Also, you can move forward to the troubleshooting steps that are specified on: Why won't my Fitbit device sync? and let me know how it goes.
Keep me posted, I'll be around if you need anything else.