Syncing difficulties with Versa 2 and Samsung S20 ultra

[Gailtd]

My Fitbit versa 2 won't sync with my Samsung Galaxy S20 ultra is it compatible?

Moderator edit: Subject for clarity

[Lucyluwise]

try setting up a Versa rather than Versa 2

it worked for us so far, need to see if it syncs tomorrow when we go for a run.

[Lucyluwise]

Try adding as a Versa and not Versa 2

[AndrewMuscroft]

hi Jazy11.

I am having the same problem .if you don't mind me picking your brains Where do I find "allow phone, messages, microphone etc. for Fitbit"

[sami7]

This is the only way it worked for me! Thank you so much.

[UnTalPerry]

Hi, my versa 2 is losing connection every day and after several tries I can reconnect, did using the Versa instead of Versa 2 keeps the connection and fixed yours?

[UnTalPerry]

Hello, this is what worked for me. In my case I have Versa 2 and Samsung S22+ after having a lot of connection issues, this worked and it's being 4 days since this with no issues.

1. In your phone make sure you have the app installed.

2. In your phone, go to Android settings / Bluetooth, I deleted the Fitbit Versa 2 from my connected devices and stayed there. Don't try to go back to the Fitbit app, stay in Settings/Bluetooth.

3. Then, in the Versa 2, I went to Settings/About/Factory reset.

Once the watch completes the factory reset, my phone automatically tried to pair with the phone. I pair them and it went thru the process. It jumped to the Fitbit app and completed the process.

It's working great since I did it.

Days after this, I even connected the Bluetooth (Classic), to have the Music Controls, and it's also working most of the time.

I hope this helps also for you.