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Syncing difficulties with Versa 2

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‎12-02-2019 14:56 - last edited on ‎12-04-2019 18:57 by Fitbit Moderator

‎12-02-2019 14:56 - last edited on ‎12-04-2019 18:57 by Fitbit Moderator

Is the Versa 2 having syncing problems with Android phones. I have a Samsung S9. I have a Versa and have had nothing but problems since the update. I have tried everything and called at least once. There appears to be no resolution to the problem.  I don't want to buy something new and have the same problem.  My current Versa will sync when the app is reinstalled but soon will not work again. Thanks

 

Moderator edit: Subject for clarity 

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1 REPLY 1

‎12-02-2019 14:58

‎12-02-2019 14:58

Is the Versa 2 having syncing problems with Android phones. I have a Samsung S9. I have a Versa and have had nothing but problems since the update. I have tried everything and called at least once. There appears to be no resolution to the problem.  I don't want to buy something new and have the same problem.  My current Versa will sync when the app is reinstalled but soon will not work again. Thanks

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