help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Syncing issue with Samsung Note 8

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-06-2020 15:47 - last edited on ‎09-07-2020 18:00 by Fitbit Moderator

‎09-06-2020 15:47 - last edited on ‎09-07-2020 18:00 by Fitbit Moderator

I have been having trouble syncing fit bit since I changed my phone.

 

Moderator Edit: Clarified subject

Best Answer
0 Votes
1 REPLY 1

‎09-07-2020 17:59

‎09-07-2020 17:59

Hello @Tamar70, welcome to the Community Forums!

 

Thanks for your post. If you haven't already done so, I recommend you to check how the syncing procedure works here and see if there's a missing requirement on your Android mobile device that's preventing the syncing procedure to be completed.

 

Then, you can move forward and try the troubleshooting steps that are specified on: Why won't my Fitbit device sync? and let me know how it goes. 

 

Let me know if further assistance is needed and if you have any additional questions.

Best Answer
0 Votes