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Syncing issues with Honor and Charge 4

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‎07-06-2021 23:26 - last edited on ‎07-07-2021 15:45 by Fitbit Moderator

‎07-06-2021 23:26 - last edited on ‎07-07-2021 15:45 by Fitbit Moderator

Please fix!

I have to add the devise avery other Day becorce it does not sync. I have done all that is adviced, so please dont sent another link how to sync. It just stops working and IM loosing data.

This is not ok. It works a Day and a half at a time. Please fix! 

 

Moderator Edit: Clarified subject

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‎07-07-2021 15:49 - edited ‎07-07-2021 15:50

‎07-07-2021 15:49 - edited ‎07-07-2021 15:50

@SuskuK Welcome to the Fitbit Community. Thank you for the details mentioned. 

 

I appreciate the research done and troubleshooting performed prior to posting. I see where your disappointment is coming from. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

 

See you around. 

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