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Syncing problem with charge 2

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‎01-03-2017 06:01

‎01-03-2017 06:01

I keep getting an error message that tracker can't be found and can't reach Fitbit.com. I have tried all of the suggestions on the troubleshooting link.

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‎01-03-2017 06:07

‎01-03-2017 06:07

 

 

Same here, customer supports asks me to replace for which i have to ship it to Netherland which is again a cost to me 😞

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‎01-27-2017 16:46

In response to Vinit

‎01-27-2017 16:46

Nice to see you here @Julia17 and @Vinit! @Julia17 Please follow this post on how to fix syncing issues. Let me know how it goes. 

 

@Vinit Thanks for sharing your feedback about Customer Support and Fitbit products. I sent you a PM to further investigate this. 

 

Catch you later! 😉 

Lucy | Community Moderator, Fitbit

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