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Syncing to my fitbit android app not working!!!

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‎09-22-2016 00:08

‎09-22-2016 00:08

My surge works perfectly fine, but the fitbit app on my samsung android has not been able to sync my data for the last day or so. Why is this?
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‎09-22-2016 00:12

‎09-22-2016 00:12

This can happen from time to time for no apparent reason.

 

The first thing to try is to restart your samsung and then restart your Surge using this procedure:

 

https://help.fitbit.com/articles/en_US/Help_article/1186/

 

Give this a few tries though as it's known to not always work.

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‎09-22-2016 07:22

‎09-22-2016 07:22

Thank you for your participation on this post @SteveH

Welcome to the Community @maddy_f I suggest you following the steps on this post about tips to troubleshoot syncing issues with Android

Rodrigo l Italian & English Community Moderator, Fitbit

Parliamo di calcio Qual è la tua squadra di calcio preferita?

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