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Syncing

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‎08-19-2018 07:41

‎08-19-2018 07:41

My Fitbit is not syncing and time is also wrong. This is so annoying  Please tell me what hat can I do for this? 

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Accepted Solutions

‎08-19-2018 11:21

‎08-19-2018 11:21

Hi @Nikini. Does your phone show the correct time? If yes,

  1. Open the Fitbit app on the phone
  2. Go into the account and select Advanced. From there under timezone, you should be able to tap “Set Automatically” to green (on)
  3. Resync your device and the time on your Fitbit device should then match the time on your phone. 

If this does not resolve the problems of time and syncing, then please let us know which Fitbit device you have and which Android your are syncing to. 

 

View best answer in original post

Best Answer
1 REPLY 1

‎08-19-2018 11:21

‎08-19-2018 11:21

Hi @Nikini. Does your phone show the correct time? If yes,

  1. Open the Fitbit app on the phone
  2. Go into the account and select Advanced. From there under timezone, you should be able to tap “Set Automatically” to green (on)
  3. Resync your device and the time on your Fitbit device should then match the time on your phone. 

If this does not resolve the problems of time and syncing, then please let us know which Fitbit device you have and which Android your are syncing to. 

 

Best Answer