09-08-2019 03:03 - edited 09-08-2019 03:03
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SunsetRunner
09-08-2019 03:03 - edited 09-08-2019 03:03
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Fitbit is not syncing today! Why? I have a Versa.
Answered! Go to the Best Answer.

Accepted Solutions
09-08-2019 03:21
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09-08-2019 03:21
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Unfortunately, syncing problems happen from time to time, often for no apparent reason.
The usual things to try are:
- restart phone
- restart fitbit using this procedure: Help article: How do I restart my tracker?
- restart fitbit a few more times (it doesn't always work)
- "forget" the fitbit in the phone's bluetooth settings
- go through fitbit's troubleshooting guide at: Help article: Why won't my Fitbit device sync?
If none of those ideas work for you then it’s probably best to contact customer support via: contact.fitbit.com
09-08-2019 03:21
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09-08-2019 03:21
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Unfortunately, syncing problems happen from time to time, often for no apparent reason.
The usual things to try are:
- restart phone
- restart fitbit using this procedure: Help article: How do I restart my tracker?
- restart fitbit a few more times (it doesn't always work)
- "forget" the fitbit in the phone's bluetooth settings
- go through fitbit's troubleshooting guide at: Help article: Why won't my Fitbit device sync?
If none of those ideas work for you then it’s probably best to contact customer support via: contact.fitbit.com
09-08-2019 04:50
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SunsetRunner
09-08-2019 04:50
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Thank you very much! It worked!

