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Syncing

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‎05-04-2017 14:59

‎05-04-2017 14:59

My Fitbit has stopped syncing with the app on my phone. I've tried turning off Bluetooth, restarting my phone but nothing has worked. Also, the steps section of the dashboard on the app has disappeared!! Any advice, please?

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‎05-04-2017 15:23

‎05-04-2017 15:23

@sharonmag, what indication are you getting on the app when you try to manually sync the tracker? If you have WiFi enabled on the phone, have you tried turning it off and then syncing?

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‎05-04-2017 18:28

In response to USAF-Larry

‎05-04-2017 18:28

I have tried turning wifi off too, but it doesn't make a difference. Thanks for the suggestion, though!

Sent from my iPhone
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‎05-05-2017 01:47

In response to sharonmag

‎05-05-2017 01:47

I'm having the same issue!!

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‎05-06-2017 01:15

In response to MariaDelphine

‎05-06-2017 01:15

Almost all my friends have the same syncing issues ( if it syncs it syncs partially or you get sync error ) on Android app , can someone in the Fitbit Andriod App development team please fix the sync issues once and for all. Thank YOU !! 

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