help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Syncing

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-05-2017 04:54

‎06-05-2017 04:54

I have trouble syncing my Fitbit to my Samsung s7 at 1st it was great now it plays up. I seem to have now turned off all day syncing and cant seem to find how to put it back on so cant see my sleeping record . Any help would be great. Thanks

Best Answer
0 Votes
1 REPLY 1

‎06-07-2017 11:30

‎06-07-2017 11:30

Hello @Sh44ze, welcome aboard the Fitbit Community. I'm wondering how it goes, is the issue still persisting? In case it does, I recommend to review the following post for additional help: Having trouble syncing? (here's how to fix this).

 

The Always Connected option can be found by taping on your tracker icon located in the right upper corner and scroll down to the bottom to find this option.

 

Hope this helps and let me know how it goes.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

Best Answer
0 Votes