Target Cardio Load out of sync between Fitbit Android app and Fitbit app on Pixel Watch 3

[JerryHam]

All day today when I open the FitBit app on my phone, the Target Cardio Load is from 1 - 46. This seems fair, since it has my readiness as LOW. But on the FitBit app on the Pixel Watch 3, the Target Cardio Load shows 99 - 152 (which is pretty high for me, but I have done that in the recent past). Both devices are syncing the actual achieved Cardio Load properly. Both are currently showing 70, but I took screenshots of both showing 28 and both showing 44 earlier in the day. So they are communicating fine and the completed workouts are flowing from the watch to the phone along with the step count.

I've never seen the target range out of sync like this before. Anyone else?

[RiekoC]

Hello @JerryHam 

Out of curiosity, what's the range when you tap on the Cardio Load tile? Does it match the app?

I'm wondering if this is similar to the step count discrepancy between the device & the app. I've seen where my step count matches throughout the day, then the counts go out of sync, and sometimes, the counts will go back in sync by the evening.

[JerryHam]

No, when I open the Cardio Load tile on the watch it still says 99 - 152 and does not match the phone app (although both agree that my readiness is only 25 today). I've been through all the screens that show it on both - everyplace on the phone app shows 1 - 46 and everyplace on the watch FitBit app shows 99 - 152. I'll see what it does tomorrow. This is the first time I've ever seen this issue, so perhaps it is a one-time glitch...

[RiekoC]

Thanks, @JerryHam 

Well, drat. I was hoping that maybe the Cardio load page on the watch app would match the phone app.

Hopefully, it is a one-off glitch and doesn't happen again. 🤞

[JerryHam]

They are back in sync today; both watch and app showing 94 - 128.

[RiekoC]

Hi @JerryHam 

Thanks for letting us know that your Cardio Target Load ranges are back in sync. Please let us know if the problem pops up again.