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Text message notification - GS6

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I have a Samsung Galaxy S6, I have set up notifications for messages, calendar and caller ID. My only issue is that I cannot actually preview the text messages, it just alerts me that I have a new message or messages.   I think it is supposed to actually show a preview of who is texting me but I cannot figure out how to make it work.  I've no problems having a phone number or person's name pop up when I get a phone call.  It's just texting.  It says...."new message or messages".  Help???  

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Hey, @SunsetRunner! Thanks for joining us! Heart Make sure to try these troubleshooting steps and let me know the results. 

 

I'll be waiting for your updates. :}

Solange | Community Moderator, Fitbit

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None of these worked as I was getting notification for text messages...just not the name of the person texting.  I played around with some settings on my phone and everything is now working correctly.  I truly believe it was the phone settings now...not my fitbit!  Thanks!

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Hi, @SunsetRunner! Thanks for the updates. Cat Tongue I'm glad to hear that you are back on track now and thank you for letting us know that it was something related to your phone's settings. 

 

Have you checked our cool Discussion boards? I really hope to see there. Heart

Solange | Community Moderator, Fitbit

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