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Text notifications not working on Android

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‎08-28-2018 07:07

‎08-28-2018 07:07

Since most recent Android update, I'm not receiving texts notifications on Charge 2. I have reset phone, reset Fitbit, made sure that notifications is turned on. I do want to get notifications for phone calls, calendar events and texts. So far, did get a phone number across Fitbit screen, but that is all. No texts and no calendar notifications. Yes, all the correct toggles are on as was previously working. Should I revert back to previous version that did work prior to most recent upgrade issues? Thanks for your help!

 

PS - is this working for others or not working 

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‎08-29-2018 12:19

‎08-29-2018 12:19

@pritchett4 Welcome! Thanks for being part of our Community! Sorry to hear about your Charge 2 not getting notifications. Go to your phone's bluetooth settings and remove all devices listed there. Restart your phone and then restart your tracker. After this setup notifications again.

 

Let me know how it goes!

Alvaro | Community Moderator

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