There's no "done" button for bedtime sleep schedule

[TriggerC]

In the sleep I cannot set a start or end sleep time, when I select the time there is no 'done' button, only cancel or remove. It used to work no problem then about 2 weeks ago the 'done' button vanished??

Moderator Edit: Clarified subject

[SilviaFitbit]

@TriggerC Hi there. Thank you for the details shared. 

I've moved your post to this board, in an effort to keep the forums organized. I'd like to clarify that there's no "done" button, however, as soon as you set your bedtime sleep schedule, it will be saved. 

Hope this helps. 

[TriggerC]

I set my bed/wake time but there is only a cancel or remove option so my bed/wake time is never set??

[SilviaFitbit]

@TriggerC Thank you for getting back. 

Please try the following troubleshooting: 

- Log out from the Fitbit app 

- Force quit it > Clear cache 

- Restart your phone 

- Log back in and set your bedtime schedule 

If you're still experiencing difficulties, attach a screenshot of what you're seeing on your app when setting the bedtime schedule. 

Hope this helps. 

[TriggerC]

Re: @TriggerC Thank you for getting back. 
 

Please try the following troubleshooting: 

 

- Log out from the Fitbit app 

- Force quit it > Clear cache 

- Restart your phone 

- Log back in and set your bedtime schedule 

 

If you're still experiencing difficulties, attach a screenshot of what you're seeing on your app when setting the bedtime schedule. 

 

Hi, I did as suggested above but nothing has changed, I have set my sleep target times before but for the last couple of weeks it's not possible. Attached are the screen shots as requested. 






Hoping you can help.
Sent from Yahoo Mail on Android

[SilviaFitbit]

@TriggerC Thank you for getting back. 

We’re aware of it and are working to identify a resolution as quickly as possible. We're sorry for any trouble. We appreciate your patience and look forward to getting you back on track.

Have a nice day. 

[MarkJeffries]

The wake time won’t save. I want 5:00 am and it always says 1:45 am

[LZeeW]

Hello @MarkJeffries and welcome to the Community.  You added on to an older thread that might or might not have anything to do with your issue.  If you are trying to save a setting in your Android app, then I think you should start a new thread.  Please provide more details as setting a 'wake time' is too vague.  This can refer to more than one place in the app.