help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Third Fitbit Charge 2 won't work

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-07-2019 14:50 - last edited on ‎01-08-2019 07:20 by Fitbit Moderator

‎01-07-2019 14:50 - last edited on ‎01-08-2019 07:20 by Fitbit Moderator

I'm on my 3rd Fitbit2 charger . None of them work. Have been replacing at my own cost. 

 

Anyone else had the same problem? My fitbit is not fit for the purpose I bought it and shouldn't have to keep buying new ones.

 

 

Moderator edit: Clarified subject

Best Answer
0 Votes
2 REPLIES 2

‎01-08-2019 07:21

‎01-08-2019 07:21

Hello @fossgaff77.

 

I'd like to help you figure out what is going on, as this sounds very strange.

 

To better understand what is going on I'd like to ask you some questions:

  • Are you referring to the Fitbit itself or the charging cable?
  • Could you describe the situation from the beginning? That should provide some clues.
  • Since when has this been going on?

Let me know if you have any further questions.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
Best Answer
0 Votes

‎01-08-2019 10:58

In response to LanuzaFitbit

‎01-08-2019 10:58

It is the charging cable.
There are no lose wires in the cable.
It just won't charge in any of the charging cables.

I have had to buy new ones again which will arrive tomorrow but really it's
not fit for the purpose I bought it as these will be my 4th and 5th
charging cable.
Best Answer
0 Votes