Time not correct

[Tinawwella]

Need help to fix time on my charge 3 fit bit its 3 hours ahead an cant find way to change it iv a a7 galaxy phone

[SteveH]

You can't manually set the time but it should reset itself whenever it syncs to your phone or computer based on the time on that device. Does your fitbit seem to be syncing ok?

The other thing that affects the time is the timezone in your profile. You can check yours at https://www.fitbit.com/settings/profile If you do change it then you'll need to sync again to update your fitbit.

[Tinawwella]

Tnks for getting back to me unsure how to sync them so thats the problem id
say

[SteveH]

It should sync automatically when you open the app (as long as it's been through the setup process ok) but fitbits often have syncing issues. If yours doesn't seem to be syncing then there are a few things to try:

• restart phone
• restart fitbit using this procedure: Help article: How do I restart my tracker?
• restart fitbit a few more times (it doesn't always work)
• "forget" the fitbit in the phone's bluetooth settings
• go through fitbit's troubleshooting guide at: Help article: Why won't my Fitbit device sync?