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Time not  updating on Versa 2

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-24-2020 06:46 - last edited on ‎09-29-2020 17:08 by Fitbit Moderator

‎09-24-2020 06:46 - last edited on ‎09-29-2020 17:08 by Fitbit Moderator

the time is not  updating on my Fitbit Versa 2?

 

Moderator Edit: Clarified subject

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4 REPLIES 4

‎09-24-2020 14:41

‎09-24-2020 14:41

Try an other clockface. 
I guess you meant that the clock stood stil.

Community Council MemberMario Dings | Rotterdam NL
Fitbit: Versa, Versa2, Sense. (Versa light) - Phone: Android. - Developer clockfaces.(Nederlands)
Best Answer

‎09-24-2020 18:10

In response to MarioDings

‎09-24-2020 18:10

Thank you... No the time is moving but it like 2 hrs behind

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‎09-26-2020 02:35

In response to Ketb40

‎09-26-2020 02:35

Is your location set to the right time zone?
you can find it on your phone in the Fitbit app.

goto account

and at the bottom goto Advanced settings.

 

 

Community Council MemberMario Dings | Rotterdam NL
Fitbit: Versa, Versa2, Sense. (Versa light) - Phone: Android. - Developer clockfaces.(Nederlands)
Best Answer

‎09-29-2020 17:12

In response to MarioDings

‎09-29-2020 17:12

Hi @Ketb40, welcome to the Community Forums!

 

Let me share with you that our Fitbit devices use your mobile device information to display the time with the syncing process, therefore, by simply syncing your Versa 2 it should display the time that’s configured on your phone. However, this may also also be fixed by updating the time zone in your Personal Settings. For step-by-step instructions, please check our help article: How do I change the time on my Fitbit device? and let me know how it goes.

 

@MarioDings Thanks for the helpful information that was shared on this thread.

 

Let me know if further assistance is needed, I’ll be here.

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