09-24-2020
06:46
- last edited on
09-29-2020
17:08
by
RicardoFitbit
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09-24-2020
06:46
- last edited on
09-29-2020
17:08
by
RicardoFitbit
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the time is not updating on my Fitbit Versa 2?
Moderator Edit: Clarified subject

09-24-2020 14:41
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09-24-2020 14:41
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Try an other clockface.
I guess you meant that the clock stood stil.
Fitbit: Versa, Versa2, Sense. (Versa light) - Phone: Android. - Developer clockfaces.(Nederlands)
09-24-2020 18:10
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09-24-2020 18:10
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Thank you... No the time is moving but it like 2 hrs behind

09-26-2020 02:35
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09-26-2020 02:35
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Is your location set to the right time zone?
you can find it on your phone in the Fitbit app.
goto account
and at the bottom goto Advanced settings.
Fitbit: Versa, Versa2, Sense. (Versa light) - Phone: Android. - Developer clockfaces.(Nederlands)
09-29-2020 17:12
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09-29-2020 17:12
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Hi @Ketb40, welcome to the Community Forums!
Let me share with you that our Fitbit devices use your mobile device information to display the time with the syncing process, therefore, by simply syncing your Versa 2 it should display the time that’s configured on your phone. However, this may also also be fixed by updating the time zone in your Personal Settings. For step-by-step instructions, please check our help article: How do I change the time on my Fitbit device? and let me know how it goes.
@MarioDings Thanks for the helpful information that was shared on this thread.
Let me know if further assistance is needed, I’ll be here.

