Time zone changes

[cleemiller]

Every since the bug fix on 5.23.23, the Android phone is not updating my Fitbit sense. I've tried going into app settings and they are already selected for auto update and follow time zones. This is a big issue

 I have already missed a flight because of this s.

[Julia_G]

Hi, @cleemiller if your Fitbit is not updating following time zone changes, despite auto timezone being turned on, your phone updating, and your Fitbit syncing, then please follow this procedure:

- Go to your app settings and turn off auto time zone.

- Go to select time zone and choose any WRONG timezone.

- Sync your Fitbit

- Go back to Select time zone and this time choose the CORRECT time zone.

-Sync your Fitbit again.

This should force an update of your Fitbit to the correct time zone.

I travel often with my Fitbit, and while usually it updates as expected, I do sometimes have to invoke this little trick to get it updating.

Sorry about that missed plane!! It sounds like a nightmare… Hopefully with this work around it won’t happen again.

[JuanFitbit]

@Julia_G , Thank you for the detailed tips and instructions. 

@cleemiller , A warm welcome to the Community! Thank you for your message and efforts. 

Just jumped in, to add an article that might help you further, if you haven't read it before. How do I change the time on my Fitbit device?