Today's goals keep refreshing once met

[Emujo]

Since the latest update to the android app on my Galaxy s-10 "todays" goals, once they have been achieved, keep on refreshing..so the circles around the goals just keep on going from 0 to 100 % done. If the goal is not met this behavior does not occur. It doesn't adversely affect anything else, but it's pretty annoying. Just wondering if anyone else is seeing this. E

Moderator edit: updated subject for clarity

[USAF-Larry]

Yes, @Emujo, my Android app v3.5 has been doing that since it was installed.  Fortunately, I don't stay on the app Dashboard long enough for it to become annoying.

[LizzyFitbit · Accepted solution]

Hi @Emujo and @USAF-Larry. It's great to see you here. I'm sorry for my delayed response.

Thanks for letting me know about the Fitbit app's behavior after the update, and let me help you out with this. In case you've not done so, please try the following steps:

1. Log out from the Fitbit app.
2. Make sure the Fitbit app updated to the latest version (3.6).
3. On your phone's settings, tap on Apps > Fitbit > Storage > Clear Cache.
4. Go back to the previous screen, tap on force stop and reboot your phone.
5. Open the Fitbit app and log back in to your account.

If the same keeps happening, please provide me with your phone's model and Android version This way I can further investigate and work on this situation with you.

Keep me posted!

[Corr]

@Emujo @USAF-Larry @LizzyFitbit The problem should be resolved if you update to android app version 3.6.

It was for me after I updated the app yesterday.

There is another thread were people are posting about it "...blinking circles..."

Here's the link: https://community.fitbit.com/t5/Android-App/Today-s-app-goals-keep-quot-blinking-quot-once-met/td-p/...

[Emujo]

Something I haven't been able to do in a very long time.... Post that Fitbit was correct and their suggestion resolved my issue (albeit not much of an issue)

[LizzyFitbit]

Hi @Corr and @Emujo. It's great to see you around. I'm sorry for my delayed response.

@Corr, thanks for your suggestions, and @Emujo, thanks for keeping me updated. You did a good job with the steps and I'm glad that everything worked after updating the Fitbit app. Now you can continue tracking your steps in your account.

In case you have some spare time, I would like to invite you to visit our Discussion Board where you will find great tips and encouragement from other members.

Catch you later!

[LizzyFitbit]

Hi guys. I appreciate all of you for reporting this issue and for your efforts while working on this.

I'm glad to let you know that our team released an update for the Fitbit app which brings the resolution to this situation. Make sure to download the latest 3.7 Fitbit app version from the Play store so you can receive the fix. If you happen to have any issue with the Fitbit app, please let me know so we can work on that along with you.

Thanks again for your patience and hope to see you around!