help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Track an exercise not working

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-17-2016 11:54 - last edited on ‎07-18-2016 12:26 by Moderator Alum

‎07-17-2016 11:54 - last edited on ‎07-18-2016 12:26 by Moderator Alum

When I track an excersise it doesn't work. It's like the GPS isn't working?

 

Moderator edit: edited title for clarity

Best Answer
0 Votes
2 REPLIES 2

‎07-17-2016 15:07

‎07-17-2016 15:07

Hi @Crevcarruthers

 

Moved this thread from the Flex to the Android section to increase the chance of getting a solution.

 

Make sure having the latest app version installed. 

 

Optionally Restart the phone if not already done.

Best Answer
0 Votes

‎07-18-2016 12:29 - edited ‎07-18-2016 12:29

‎07-18-2016 12:29 - edited ‎07-18-2016 12:29

@Crevcarruthers Sorry to hear of the trouble getting going with MobileRun GPS. I recommend checking out these tips in order to confirm that you have the right setup. Hope that helps.

Erick | Community Moderator

It's all about the food! What's Cooking?

Best Answer
0 Votes