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Tracker Not Found In Android App

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‎04-25-2016 19:22 - last edited on ‎04-26-2016 04:35 by SunsetRunner

‎04-25-2016 19:22 - last edited on ‎04-26-2016 04:35 by SunsetRunner

When I try to sync, my app just says "tracker not found". How can I fix this?

 

Moderator edit: title for clarity.

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‎04-26-2016 04:34

‎04-26-2016 04:34

Welcome to the Forums @ !  I recommend starting by checking out these syncing troubleshoots. Make sure that there isn't another bluetooth device that may be creating interference during the process. Setting  up your tracker as a new device may also help you to bring it back to sync as usual. Also, make sure that your tracker is running the latest software version and your mobile device the latest version of the Fitbit app for Android.

 

Let me know the outcome.

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