Tracker not found

[Lindsay123]

Tracker is fully charged yet no lights are working and when trying to sync it says tracker not found. Please help

[SteveH · Accepted solution]

First thing to try when a fitbit misbehaves is a restart using the following procedure:

https://help.fitbit.com/articles/en_US/Help_article/1186/

It does no harm and can sort out all sorts of issues. You might need to give it a few tries though as it's known to not always work.

[Lindsay123]

Thank you, managed to get it sorted