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Tracking route disappears when using pause

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Hi there.

I have noticed that i am not able to track my walk, if i have used the pause button. 

I would walk for 2 hours, have a minute break somewhere in between, Carry on and hit finish when i get home.

I quickly take a screenshot of my route and steps taken.

It proceeds to sync and update, but my route disappears. Nowhere to be found. All i am left with is the automatic activity tracker noting the time.

All day synch and always connected is turned on.

If i don't pause during my walk, the tracker works perfectly.

Does anyone else have this problem?

How can i fix this? Or is this a bug?

 

Kind regards Sal

 

 

Moderator Edit: Updated Subject For Clarity.

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Hello @SalominaT its nice to have you here in the Fitbit Community. Certainly this is not an expected behavior from the mobile app. I recommend to give it a try to the following post to start troubleshooting this issue.

 

Keep me updated how it goes. I'll be around.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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