04-05-2017
00:36
- last edited on
04-06-2017
09:07
by
RobertoME
04-05-2017
00:36
- last edited on
04-06-2017
09:07
by
RobertoME
Hi there.
I have noticed that i am not able to track my walk, if i have used the pause button.
I would walk for 2 hours, have a minute break somewhere in between, Carry on and hit finish when i get home.
I quickly take a screenshot of my route and steps taken.
It proceeds to sync and update, but my route disappears. Nowhere to be found. All i am left with is the automatic activity tracker noting the time.
All day synch and always connected is turned on.
If i don't pause during my walk, the tracker works perfectly.
Does anyone else have this problem?
How can i fix this? Or is this a bug?
Kind regards Sal
Moderator Edit: Updated Subject For Clarity.
04-06-2017 09:06
04-06-2017 09:06
Hello @SalominaT its nice to have you here in the Fitbit Community. Certainly this is not an expected behavior from the mobile app. I recommend to give it a try to the following post to start troubleshooting this issue.
Keep me updated how it goes. I'll be around.
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