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Transcript error after new app update

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‎10-24-2022 20:15 - last edited on ‎11-09-2022 13:03 by Fitbit Moderator

‎10-24-2022 20:15 - last edited on ‎11-09-2022 13:03 by Fitbit Moderator

Microphone isn't working at all now but all permissions are active 

Is this from the update or do I need a new Fitbit 

 

Moderator edit: Subject for clarity.

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‎11-09-2022 13:06 - last edited on ‎04-10-2024 05:32 by Fitbit Moderator

‎11-09-2022 13:06 - last edited on ‎04-10-2024 05:32 by Fitbit Moderator

@VipMuzik Nice to see you in the forums again. Please excuse the delayed response. 

I had the exact same thing happen to me a few months back. However, it was not related to any update. I proceeded to set up the call on wrist again. First I deactivated it and removed the Fitbit from my "known" Bluetooth settings. I then set up the on wrist calls again (). After that it was working again. Please make sure that your Fitbit app is updated. There have been a few releases lately. 

Have a nice day!

RodrigoM | Community Moderator, Fitbit

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‎11-10-2022 07:45

In response to RodrigoMFitbit

‎11-10-2022 07:45

It was the fitbit itself so I upgraded to the sense 2 

But if I have any other issues you will be the first to know 

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