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Try this if you have Sync problems with app

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‎07-19-2018 08:24 - last edited on ‎07-22-2018 05:29 by Fitbit Moderator

‎07-19-2018 08:24 - last edited on ‎07-22-2018 05:29 by Fitbit Moderator

 I've been having same issues on syncing my versa with my app. After doing some playing around, listening to what others say, going to fitbit website, I've found that if you have another device, computer, tablet, phone, etc., with the bluetooth ON, turn off the other devices bluetooth. Then sync your Versa with the app.  As soon as I turned off my desktop's bluetooth, my versa synced right away with no issues.  There's some issue with having too many bluetooths on. Hope this helps with your syncing issues. It did with mine.  😉 

 

 

Moderator edit: Clarified subject

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‎07-22-2018 05:35

‎07-22-2018 05:35

Welcome to the Forums @Meemaw03.

 

Thank you very much for taking the time to share what has worked for you! It's absolutely great to see users helping each other our like that on the Forums.

 

If you have the time, be sure to visit one of our Discussion boards. Lots of different topics to talk about with other Forum members. 

 

Feel free to let me know if there is anything I can help you with.

Lanuza | Community Moderator

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