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UK missing WALLET tile

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‎01-12-2019 15:52

‎01-12-2019 15:52

I have searched everywhere, uninstalled the app and then reinstalled and cannot find the wallet tile for the life of me!  Am I the only one? I have a Huawei p20 pro if thats any help?

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3 REPLIES 3

‎01-14-2019 05:04

‎01-14-2019 05:04

Welcome to the Forums @Letters2u307.

 

Let me help you find that tile.

 

You should be able to see it if you go into the account settings and then tap on the picture of your Fitbit. Remember that you must have a Fitbit that has the wallet option to be able to get that tile. Check the picture below for reference.

wallet.PNG

Let me know if you have any further questions.

Lanuza | Community Moderator

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‎05-20-2023 14:33 - edited ‎05-20-2023 15:06

In response to LanuzaFitbit

‎05-20-2023 14:33 - edited ‎05-20-2023 15:06

Same here - I have a Sense and I see the Wallet app on the Fitbit device, telling me to set up the Wallet on my device.

But when I go to my device, no Wallet app.

sense.jpeg

Notes: I am in the UK, both my phone and my app are set up for the UK and I haven't been to other countries with the watch. I distinctly remember having seen the Wallet tile earlier (maybe when I first set up the watch), but now that I'd like to add a card, it's not there.

 

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‎07-28-2023 09:30

In response to maifosz

‎07-28-2023 09:30

Same problem on my Ionic. I’m in the US and it was working fine a few weeks ago. 

jbdunn_0-1690561794581.png

 

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