UK missing WALLET tile

[Letters2u307]

I have searched everywhere, uninstalled the app and then reinstalled and cannot find the wallet tile for the life of me!  Am I the only one? I have a Huawei p20 pro if thats any help?

[LanuzaFitbit]

Welcome to the Forums @Letters2u307.

Let me help you find that tile.

You should be able to see it if you go into the account settings and then tap on the picture of your Fitbit. Remember that you must have a Fitbit that has the wallet option to be able to get that tile. Check the picture below for reference.

Let me know if you have any further questions.

[maifosz]

Same here - I have a Sense and I see the Wallet app on the Fitbit device, telling me to set up the Wallet on my device.

But when I go to my device, no Wallet app.

Notes: I am in the UK, both my phone and my app are set up for the UK and I haven't been to other countries with the watch. I distinctly remember having seen the Wallet tile earlier (maybe when I first set up the watch), but now that I'd like to add a card, it's not there.

[jbdunn]

Same problem on my Ionic. I’m in the US and it was working fine a few weeks ago.