Unable to Search for Food (or bar code scan for food)

[Ohkay91]

I am unable to search or scan food items to log them in my fitbit app. I have already force stopped the app and restarted with no resolve. Foods in my recent and frequent lists appear but I'm unable to search for anything new. 

[Matt471]

 

When I go to enter food I cannot Search and cannot scan items.

Updating Media

[KS_Robin]

Same.

It says "fitbit.com is down for maintenance"

[Puppypal]

My frequent food list, recent food list and custom list are all available, however when searching for a different item it is blank today. 

I have tried all of the usual, forced stop cleared cache restarted phone, but nothing has worked.

[DeinGesicht]

Me neither. Nothing comes up at all when searching. Stopped working round 830pm UK. So annoyed. 

[Jonm60]

I noticed that the food database is missing. 

[DPinOz]

FYI the Food database is not working today in Australia. Can't look up any food, can only add frequent or recent foods.

[pak55060]

Same my last android update was Oct 25th today is Nov 6th I was able to enter breakfast and lunch but tonight lets me enter a food but nothing happens cant enter dinner foods I have tried all of the suggestions but nothing is working to fix the issue

[Bcav79]

Same issue started today. Pixel 8 pro

[allypeg]

I'm unable to Search foods in the Android app. I can enter foods I've already used, but I can't search for foods. Happening for about 8 hours now. Anyone from Fitbit know what's happening?

[FlyFisher57]

Worked at lunch (12:15 EST - US) but not at dinner (1800 EST - US). App will not look up foods, for example entering "beans" returns a blank list. Also the Recent list seems shorter than usual. Did not try the barcode scan, as dinner tonight was not packaged items. Did the usual recommended app remedy stuff, quitting and restarting app, restart phone, clear cache, deinstall/reinstall app. Does not work right.

APP:
App version 4.55.1.fitbit-mobile-11038465[Forum software thinks the following numbers are "not permitted in this community", so I'll spell them] seven zero dash eight two three nine seven nine five eight seven 
Updated Oct 26, 2025 (per Play Store)

Execution Environment:
Phone: Samsung S24FE, HW version 1.0
One UI ver 8.0
Android version 16
Kernel 6.1.138-android[Forum software also thinks the following numbers are "not permitted in this community", so I'll spell them] fourteen dash eleven
#1 Tue Sep 9 13:51:15 UTC 2025
Build BP2A.250605.031.A3.S721USQUCYI6
Security Patch level September 1, 2025
Memory avail 2.6 GB, Storage avail 66.9GB, with App (and other apps) loaded and running

Based on the number of replies to this post and other similar posts within the past 24 hrs, plus similar posts in the iOS forum, this smells like the server(s) or database(s) that provide food items for selection to the app are down or have had a bug introduced.  I'll go out on a limb, given on my recent history with fitbit and the fitbit app, and state I suspect some manager pushed the development team to prematurely release a database update or a server reconfiguration, without adequate testing.

Really, an embarrassment for the 3rd largest software developer in the world. When will engineering or project managers ever learn? Now they look stupid to their director or VP level bosses, as well as customers and shareholders, and they missed the schedule milestone since the database, or server has failed. Better to be a day late with a product that works than on schedule with junk. That's 42 years of SW/HW/system development, technology management, and development project turn-around experience speaking, not some young coder or wannabe manager whining.

@CrisVillaFitbit 

[Alstms1989]

Same for me here in USA. Been doing it since lunch time. I have close everything rebooted and logged in and nothing worked. I even completely removed the app and started all over. Very frustrating. 

[alexthecat]

@Matt471 @pak55060 @Jonm60 @DeinGesicht according to Down Detector there is an issue with Fitbit. I haven't seen any acknowledgement of that from Fitbit. When that happens, you'll find it here. 

---

@DPinOz and @Alstms1989 based on reports to Down Detector this looks like an issue on Fitbit's end. I wouldn't recommend doing anymore work on your end to try to troubleshoot it. 

[Fitnessguy78]

I am also having the same issue as of today.

[1089952]

I am having the same issue today. Can't search for any foods nothing comes up. I only see what I've recently used. I am also using android app.

[Alstms1989]

Okay. Thank you

[Littlebit69]

Same. All of a sudden I cannot search for food. Can only see food in the lists. 

[demondoyle]

exact same issue for me just started today. motorola phone.

[Kidnurse2]

Same..cannot log food 

[PeriDar]

Is anyone else having problems accessing the database of foods in the android mobile app?  I used to search and select but now no options are coming up.  Have tried restarting, looking for updates (latest version), clearing cache, but no luck fixing.  

Moderator Edit: Clarified subject.