help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Unable to Syn Fitbit in Android Pie

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-13-2018 18:48

‎08-13-2018 18:48

Hi..My Pixel2 got updated with Android Pie 2days back.since then Fitbit app is not working properly ..showing zero steps .no other data ..I have tried to reinstall the app few times & reconnect my Charge 2 but it is still not working .

Best Answer
0 Votes
1 REPLY 1

‎08-14-2018 00:08

‎08-14-2018 00:08

This seems to be a known bug that fitbit are investigating. Keep an eye on the following thread which has their latest updates:

 

https://community.fitbit.com/t5/Android-App/Android-9-0-Pie-not-able-to-sync/td-p/2889550

Best Answer