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Unable to access device settings since last app update

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Since the most recent app update on my Samsung Galaxy A8 (2019), I have been unable to enter the device settings for my Inspire HR. This isn't a syncing issue, as the app detects and syncs the device with no difficulty. Rather, when I select the device to try to change the settings, the screen is blank. 

 

Screenshot_20201212-070641_Fitbit.jpg

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Have you tried stopping the app through the phones settings? 

If this fails try removing the app, restart phone, and install a fresh copy of Fitbit. 

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2 REPLIES 2

Have you tried stopping the app through the phones settings? 

If this fails try removing the app, restart phone, and install a fresh copy of Fitbit. 

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Stopping and restarting the app worked. Thank you for suggesting it!

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