09-24-2019
04:14
- last edited on
09-25-2019
15:07
by
RicardoFitbit
09-24-2019
04:14
- last edited on
09-25-2019
15:07
by
RicardoFitbit
WiFi not found is the new message my Versa Is giving me. I really can not believe that I can no longer sync my $200.00 watch to the fitbit program and now my watch can't find WiFi....it's just a mess.
Anyone receive the no WiFi message on watch?
Moderator edit: Subject for clarity
09-25-2019 15:06
09-25-2019 15:06
Hi @Batty1, it's nice to see you again participating here in the Community Forums!
I appreciate the information and details that were shared in your post, totally understand how frustrating this matter can be for you. If you're experiencing syncing difficulties, I recommend you to check how the syncing procedure works here and see if there's a missing requirement on your Android mobile device that's preventing the syncing procedure to be completed. Also, you can move forward to the troubleshooting steps that are specified on: Why won't my Fitbit device sync? and let me know how it goes.
If you're experiencing difficulties connecting your device with your WiFi connection, please check: How do I connect my Fitbit watch to Wi-Fi?. You can also try the troubleshooting steps that were specific on: Why won't my Fitbit watch connect to Wi-Fi?
Looking forward to your reply if further assistance is required, I'll be here.
09-25-2019 15:27
09-25-2019 15:27
Only one reason the Versa Watch doesn't sync ...it's a bad design.
09-25-2019 15:55
09-25-2019 15:55
Your reply is appreciated @Batty1.
Thanks for your feedback, we are always striving to improve the Fitbit experience. Please take in consideration the details that were shared on my previous post and let me know the outcome, I'll be around if you need anything else too.
See you around.