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Unable to connect with friend

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‎04-12-2016 09:23

‎04-12-2016 09:23

My husband recently got a fitbit & app for android. He can see my stats, but I'm unable to see his. He doesn't even show up as a friend in my app. What can I do to fix this? I see all my other friends & have tried to friend request him multiple times. He accepts, but still doesn't show up. Any suggestions?
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‎04-13-2016 04:54 - last edited yesterday by Fitbit Moderator

‎04-13-2016 04:54 - last edited yesterday by Fitbit Moderator

A warm welcome to our new friend @Leslilatier! It's great having you here! Woman HappyI'd appreciate you and your husband make sure your "Privacy" settings are set correctly and the "Friend rankings" are selected as "Show me."

Keep me posted! Smiley Happy

Meylin | Community Moderator

"The only way to do great work is to love what you do." What's Cooking?

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‎04-14-2016 10:17

‎04-14-2016 10:17

Something you mentioned seemed to help, thank you! We can now "see" each other's progress.
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‎04-18-2016 04:32 - last edited yesterday by Fitbit Moderator

In response to Leslilatier

‎04-18-2016 04:32 - last edited yesterday by Fitbit Moderator

Hey there @Leslilatier thanks for the update sweetie! Smiley HappyI'd like to invite you to our Discussions board which is the perfect place to share your interests and make new friends here at Fitbit. 

Hope you have a nice week! Cat Wink

Meylin | Community Moderator

"The only way to do great work is to love what you do." What's Cooking?

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