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Unable to delete friend requests

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‎08-26-2019 04:39 - last edited on ‎08-27-2019 15:16 by Fitbit Moderator

‎08-26-2019 04:39 - last edited on ‎08-27-2019 15:16 by Fitbit Moderator

I cant seen to get rid of friend requests I've pressed ignore even tried blocking them but they just dont go away! Anyone know how to delete them?

 

Moderator edit: Subject for clarity 

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‎08-27-2019 15:16

‎08-27-2019 15:16

Hi @Shaz146, welcome to the Community Forums, thanks for your post.

 

I appreciate the information that details that were shared in your post about your concern. To better assist you with this, can you please let me know which Android device you're currently using? Also, when was the first time you tried to delete the friend requests? In the meantime I receive your answers, please try the following:

 

  1. Force quit the Fitbit app.
  2. Uninstall the app from your mobile device.
  3. Make sure that the Android version is up to date.
  4. Reboot your mobile device.
  5. Reinstall the app.
  6. Login using your Fitbit credentials.
  7. Try again to delete a friend request.

 

Keep me posted.

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