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Unable to enter clock face bundle code

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‎12-28-2019 04:02 - last edited on ‎12-29-2019 13:34 by Fitbit Moderator

‎12-28-2019 04:02 - last edited on ‎12-29-2019 13:34 by Fitbit Moderator

Purchesed a face bundle & have code that tells me to go to face setting & enter code but only space for 5 digetcode & all numbers when iv be given a 10 digetcode with letters & numbers help please x

 

Moderator edit: Subject for clarity

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‎12-29-2019 13:32 - last edited on ‎07-25-2025 16:25 by Fitbit Moderator

‎12-29-2019 13:32 - last edited on ‎07-25-2025 16:25 by Fitbit Moderator

Hi @Su6, welcome to the Community Forums! 

Thanks for bringing this to my attention. Based on the information you provided in your post, I would like to suggest you to contact the developer of the clock faces bundle you purchased to receive further assistance and more details about this. As it turns out, because your concern is with the face bundle you purchased, it will be better to check directly with the developer.  

Let me know if you have any additional questions.

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