help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Unable to log on android fitbit

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-05-2016 15:05

‎01-05-2016 15:05

I have deleted the app and reinstalled it, but I still cannot log on.. I keep getting the round circle like it's trying or thinking about it. Help!

Best Answer
0 Votes
1 REPLY 1

‎01-07-2016 05:40 - edited ‎01-07-2016 05:43

‎01-07-2016 05:40 - edited ‎01-07-2016 05:43

Hello there @DDelargy. My first recommendation here to reboot your mobile device and to try a few times with a restart if your tracker isn't syncing neither and if this isn't doing the magic, please review this article: "I can't sync my tracker". I'm sure this will give you more tips to resolved the issue.

 

Let me know how it goes, I'll be around.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

Best Answer
0 Votes