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Unable to play songs due to Google assistant

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‎01-30-2020 22:01 - last edited on ‎01-31-2020 16:39 by Fitbit Moderator

‎01-30-2020 22:01 - last edited on ‎01-31-2020 16:39 by Fitbit Moderator

  • I connect my headphones to my LG V30 phone to listen to Spotify

  • The song gets paused as soon as I lock the phone playing Google Assistant message

I tried to disable it multiple times, but it keeps on happening.

 

Moderator edit: Subject for clarity 

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‎01-31-2020 16:35

‎01-31-2020 16:35

Hi @davidbrok5, welcome to the Community Forums!

 

Thanks for bringing this to my attention and the details that were shared in your post. It seems that this issue is between your mobile device and your headphones, therefore, I suggest you to contact the manufacturer of your phone, which in this case is LG, to receive further assistance with this situation.

 

Please don't hesitate to contact me back if you require further assistance with your Fitbit device.

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