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Unable to post in Community Feed

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‎08-28-2020 11:32 - last edited on ‎09-01-2020 14:43 by Fitbit Moderator

‎08-28-2020 11:32 - last edited on ‎09-01-2020 14:43 by Fitbit Moderator

Hello,

 

I've been trying for days to post to my feed. Today, one post from 5 days ago showed up. But not any new posts. Anyone know the deal here?

 

Moderator Edit: Clarified subject

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‎09-01-2020 14:42

‎09-01-2020 14:42

Hi @AutumnTheAries, welcome to the Community Forums!

 

Thanks for bringing this to our attention and for the details that were shared. To better assist you with this, can you please let me know which Android mobile device are you using? When was the first time you experienced this issue and how many times since then? In the meantime I receive your answers, please try the following steps and let me know if the issue persists:

 

  1. Force quit the Fitbit app.
  2. Uninstall the app from your mobile device.
  3. Make sure that the Android version is up to date.
  4. Reboot your mobile device.
  5. Reinstall the Fitbit app.
  6. Login using your account credentials.

 

Looking forward to your reply.

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