Unable to run Fitbit App on Android

[lixue]

Hi there,

My app exits immediately when I open it so that I cannot use it at all.

It is the newest version of the Fitbit app for Android.

Just wondering if it is only me who meet this problem.

[USAF-Larry]

@lixue, it is most probably a problem with your phone and/or the phone's operating system. What phone, and what version of the Android operating system (OS) are you using?  If you are not sure what version of the OS, open the phone's Settings and scroll down until you see something like About or Software, which will give you the information on the OS.

[lixue]

Thanks for the quick replying.

Mine is Huawei, EMUI 5.1, Android 7.0.

By the way, I just installed Fitbit Connect for Mac. But most of the sentences are in French, while my OS, High Sierra 10.13.1, is in English. Do you know why?

[lixue]

The issue has gone. Everything goes well now