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Unable to send messages through the Fitbit app

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‎07-17-2017 15:33 - last edited on ‎07-18-2017 07:33 by Moderator Alum

‎07-17-2017 15:33 - last edited on ‎07-18-2017 07:33 by Moderator Alum

On the app, there have been several times that I tried to send someone a msg but it won't send. It may be hours later that I try again and sometimes it works and others not. Some of my friends are having the same issue. I've also noticed that if my characters come close to the allowed number that the msg won't send. 

 

 

Moderator Edit: Updated Subject For Clarity.

Mrs. Kajuanna Edmonson
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1 REPLY 1

‎07-18-2017 07:32

‎07-18-2017 07:32

Hi there @Kajuanna, good to see you around again. It seems an odd behavior of the app, however there are no reports this is a glitch. You can try the steps from this post to address this issue; by clearing the cache of the app you might be able to resolved this issue.

 

Hope it helps and let me know how it goes.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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