04-19-2020 15:52 - last edited on 05-01-2020 18:36 by RicardoFitbit
04-19-2020 15:52 - last edited on 05-01-2020 18:36 by RicardoFitbit
I cannot get my Charge 4 to notify me when I receive text messages and emails
Moderator edit: Subject for clarity
05-01-2020 18:36
05-01-2020 18:36
Hi @annerkissed, welcome to the Community Forums! Sorry for the delay in responding your post.
I appreciate the details that were shared in your post. To better assist you with this, can you please let me know which mobile device you're currently using? Also, when was the first time you experienced this? If you haven't already done so, I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Fitbit are correctly configured and to try some troubleshooting steps.
Keep me posted and let me know if you have any additional questions.
05-01-2020 19:37
05-01-2020 19:37