Unable to setup notifications with Samsung Galaxy S9

[SunsetRunner]

I have an Samsung s9 and a Fitbit Versa 2. I have restarted my phone, uninstalled and reinstalled the app, followed all the correct directions to set up notifications and I still can't get any???

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Moderator edit: Format 

[RicardoFitbit]

Hello @SunsetRunner, it's nice to see you again participating here in the Community Forums, welcome back!

I appreciate the details that were shared in your post and for troubleshooting this situation prior to posting. If you haven't already done so, I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Versa 2 are correctly configured with your Samsung Galaxy S9. After verifying this, please try the troubleshooting steps that are specified on: My Fitbit device isn't receiving notifications from my phone and let me know how it goes.

Keep me posted and let me know if you have any additional questions.

[SunsetRunner]

I have tried all of those solutions multiple times before and I have not been able to get anything to work.  I'm thinking that there's something wrong with the programming of the app with the compatibility of Android phones

[RicardoFitbit]

Thanks for your reply @SunsetRunner, it's a pleasure to continue assisting you. Sorry for the delayed response.

Your effort troubleshooting your device is appreciated. To move forward with this, can you please send me a screenshot of your notifications settings so I can verify that everything is correctly configured? You can check this post as a reference to attach an image into your post.

I'll be waiting for your reply.