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Unable to sync Inspire HR

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‎03-11-2020 00:22 - last edited on ‎03-12-2020 15:33 by Fitbit Moderator

‎03-11-2020 00:22 - last edited on ‎03-12-2020 15:33 by Fitbit Moderator

Inspire hr wont connect the bluetooth on my phone and therefore i cant update my stuff

 

Moderator edit: Subject for clarity 

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‎03-12-2020 15:33

‎03-12-2020 15:33

Hi @Katsnow, welcome to the Community Forums!

 

Thanks for bringing this to my attention. To resolve this, I recommend you to check how the syncing procedure works here and see if there's a missing requirement on your Android mobile device that's preventing the syncing procedure to be completed.

 

Then, you can move forward to the troubleshooting steps that are specified on: Why won't my Fitbit device sync? and let me know how it goes. 

 

Keep me posted, I'll be around if you need anything else.

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