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Unable to sync Versa

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‎10-19-2019 07:18 - last edited on ‎10-20-2019 17:09 by Fitbit Moderator

‎10-19-2019 07:18 - last edited on ‎10-20-2019 17:09 by Fitbit Moderator

How to sync my android to my versa?

 

Moderator edit: Subject for clarity 

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‎10-20-2019 17:09 - last edited on ‎09-18-2025 08:51 by Fitbit Moderator

‎10-20-2019 17:09 - last edited on ‎09-18-2025 08:51 by Fitbit Moderator

Hello @erlynenoc, welcome to the Community Forums!

Thanks for your question. If you're experiencing difficulties syncing your Fitbit Versa with your Android mobile device, I recommend you to check how the syncing procedure works here and see if there's a missing requirement on your Android mobile device that's preventing the syncing procedure to be completed. Also, you can move forward to the troubleshooting steps that are specified on: Why won't my Fitbit device sync? and let me know how it goes. 

Keep me posted, I'll be around if you need anything else.

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