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Unable to sync Zip

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‎09-08-2019 23:48 - last edited on ‎09-10-2019 14:59 by Fitbit Moderator

‎09-08-2019 23:48 - last edited on ‎09-10-2019 14:59 by Fitbit Moderator

I'm done.  The Zip is very wearable but you've NEVER got it to sync with Google Pixel II and today when I tried to sync it to my tablet I lost two weeks of steps.  I just ordered my Garmin.  You've lost a loyal customer. I've owned three FitBits and the scale.  Sad/Not Sad.

 

Moderator edit: Subject for clarity 

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‎09-10-2019 14:59

‎09-10-2019 14:59

Hi @BobDallas, it's nice to see you again participating here in the Community Forums!

 

Thanks for taking the time to share your thoughts and personal experience here in the forums, I totally understand how frustrating this situation can be for you. Let me share that we are always striving to improve the Fitbit experience with our products and services, therefore, the feedback that was shared is really appreciated.

 

Don't hesitate to contact me back if you need anything else or if you have any additional questions for me to answer.

 

See you around.

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